Terms of Service

GENERAL TERMS

This website is operated by the CustoMyLove team. Throughout the platform, the terms “we,” “us,” and “our” refer to CustoMyLove. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms and conditions. These policies apply to all users, including browsers, customers, and contributors. Please read these terms carefully before using any part of the site.

1. ELIGIBILITY

By using this site, you confirm you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using the Service.

2. DATA SECURITY

We reserve the right to refuse service to anyone at any time. You understand that your content (not including credit card info) may be transferred unencrypted over various networks. However, credit card information is always encrypted during transfer to ensure your financial safety.

3. INFORMATION ACCURACY

We are not responsible if information on this site is not current or complete. The material here is for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any old information.

4. PRICES AND MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right to modify or stop the Service (or any part of it) at any time. We shall not be liable to you or any third party for any price changes or service suspensions.

5. PRODUCTS AND DISPLAY

Certain items may be available exclusively online and may have limited quantities. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor's display will be 100% accurate.

6. BILLING AND ORDERS

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or per order. If we change or cancel an order, we will try to notify you by contacting the email or billing address provided at the time the order was made.

7. EXTERNAL LINKS

Some content available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining the content or accuracy of these third-party sites.

8. USER FEEDBACK

If you send us suggestions or creative ideas, you agree that we may, at any time and without restriction, edit, copy, and distribute those comments. We are under no obligation to keep comments confidential or pay for them.

9. PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property; (c) to upload viruses or malicious code; (d) to collect the personal information of others.

10. GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the Laws of Hong Kong.

CONTACT US

If you have any questions about these Terms, please contact us:

  • Email: service@customylove.shop

  • Address: GOOD YICK LIFE LIMITED, GROUND FLOOR & MEZZANINE FLOOR, NO.238 YU CHAU STREET, SHAM SHUI PO, Hong Kong